Support
Frequently Asked Questions
I don’t know what I’m doing! Help!?
Check out our Tutorials page to see if it can answer any of your questions, and if not, you can get a hold of us using the form on the right.
Where are the themes?
The themes that we offer are a combination of themes that we have built and themes that we have purchased through third-party sites. The complete list of available themes will be accessible from your web site administration panel. Here are some examples of the types of themes we offer.
What is a domain name?
A series of alphanumeric strings separated by periods, such as www.gravitysites.com, serving as an address for a computer network connection and identifying the owner of the address. The last three letters in a domain name indicate what type of organization owns the address: for instance, .com stands for commercial, .edu for educational, and .org for nonprofit.
What is web hosting?
A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their own website accessible via the World Wide Web. In addition to needing a domain name, to have a web site on the internet you also need a host. That’s where we come in! We register your domain name for you and take care of the hosting too.
What is a CMS?
A content management system (CMS) is a system used to manage the content of a Web site. It is designed to make it easy for non-technical people to update and manage their own web sites.
Gravity Sites packages utilize WordPress as a CMS, which allows you to easily manage your content in a manner similar to using Microsoft Word.
What is bandwidth?
Bandwidth is a data transmission rate; the maximum amount of information (bits/second) that can be transmitted along a channel, in this case the channel between your web site and viewers.
Is an e-commerce package available?
Yes, we offer an e-commerce package. It is based on the WordPress plugin Cart66, and can be installed and set up for an extra fee. Please contact us with questions or to purchase an e-commerce package.
What is WordPress?
WordPress is a free and open source blogging tool and publishing platform. It is often customized into a content management system (CMS). It has many features including a plug-in architecture and a template system. WordPress is currently the most popular CMS in use on the Internet.
What is cPanel?
cPanel is a Linux based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel provides functionality for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.